EXIN ITSM Foundation based on ISO/IEC 20000:2018
EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The emphasis is placed on the service management system (SMS) and service management processes. Specifically the core concepts and basic terminology of ITSM based on ISO/IEC 20000:2018. EXIN ITSM Foundation based on ISO/IEC 20000:2018 […]
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